Returns & Refunds Policy

1. Policy Overview

At SCIBINAR, we are committed to your satisfaction. We offer refunds for our courses and webinars under certain conditions, as outlined in this policy.

2. Eligibility for a Refund

To be eligible for a refund, you must submit your request within 7 days of your purchase. For courses, you must not have completed more than 25% of the course content. For live webinars, refund requests must be made at least 24 hours before the scheduled start time.

3. How to Request a Refund

To request a refund, please contact our support team at support@scibinar.com with your order number and the reason for your request. Our team will review your request and process it within 5-7 business days if it meets the eligibility criteria.

4. Non-Refundable Items

Certain items may not be eligible for a refund, including:

• Courses that have been fully completed or for which a certificate has been issued.
• Purchases made more than 7 days prior to the refund request.
• Team or enterprise plan subscriptions, which are subject to a separate agreement.

5. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at support@scibinar.com.